Support

FAQ

Are these bone-conducting type earphones?

This product is not a bone-conducting type. Instead, it is an open-ear type that transmits sound by air vibration. PSZ (Personalized Sound Zone) technology allows sound waves to cancel each other out at a set distance from the driver (the source of the sound), preventing leakage of sound to the surrounding environment.

Does this product support noise canceling?

The product is an open-ear type that takes in outside noise naturally, and so does not support noise canceling.

Can the ear cushions and ear pads be removed and replaced?

The MWE001, MBE001, and MBN001 ear cushions and the nwm ONE ear pads cannot be removed or replaced. Removing them forcibly may damage the product.