FAQ nwm MBN001
During pairing, the LED does not blink.
Press and hold the multifunction button for approximately 5 seconds, and check that the status indicator (LED) is blinking blue and red (pairing mode).
“nwm MBN001” does not appear in the device list.
Press and hold the multifunction button for approximately 5 seconds to switch to pairing mode, and then check the device list again.
What codecs are supported?
This product supports SBC and AAC.
Can I make calls?
This product features a built-in microphone, enabling hands-free calling.
How is the waterproof performance of the product?
The waterproof performance equivalent to IPX5, meaning it is not fully waterproof. Please avoid use submerged in water, rinsing under a strong water flow, etc. The USB cover of the earphones is an important part for retaining waterproof functionality. Check that it is closed without a gap when using the earphones.
How do you turn the power on and off?
To turn the power on, press and hold the multifunction button for approximately 2 seconds. To turn the power off, press and hold the multifunction button for approximately 5 seconds.
Does theproduct havean auto poweroff function?
While in pairing mode, power turns off automatically if noconnection is made in 5 minutes.
This product is not equipped with an auto power off functionthat can be set to activate if there is no input (musicplayback/calling, etc.) for a set period of time while the productis connected.
Does the product have a volume limiting function?
The volume limiting function is not supported.
The sound is interrupted.
This product uses the 2.4 GHz frequency band. Interference from other wireless devices such as microwave ovens that use the 2.4 GHz band may cause interruptions in audio.
What operations are available with the buttons?
Can I use the product while it is charging?
No, you cannot.
Can voice assistants be used?
These can be used. For details, check the instruction manual.
Do you sell just the included cord clip and sliders?
We do not sell just the cord clip and sliders.
I periodically hear notification sounds.
There are two types of periodic audible notifications providedby this product.
• When the battery level is low
• The status lamp blinks red slowly.
