FAQ nwm MWE001
Can I make calls?
This product features a built-in microphone, enabling hands-free calling.
How is the waterproof performance of the product?
The waterproof performance equivalent to IPX4, meaning the product is not fully waterproof. Please avoid using the product in heavy rain or washing it under running water.
Other people have trouble hearing my voice during a call.
Depending on the specifications of the meeting software in use, the microphone volume may be reduced each time the control button is pressed during the call. If the volume has been turned down, it can be restored by increasing the microphone volume on the device that you are using.
Depending on the model of conversion connector used, it may result in a lower microphone volume. Either try using a different conversion connector or connect to a device that does not require such a connector, then check the microphone volume.
If the product is connected to an unsupported device, use of the microphone may not be possible.
