FAQ nwm WIRED
Can I make calls?
This product features a built-in microphone, enabling hands-free calling.
How is the waterproof performance of the product?
The waterproof performance equivalent to IPX4, meaning the product is not fully waterproof. Please avoid using the product in heavy rain or washing it under running water.
I can’t hear myself/my voice is too small.
- Depending on the specifications of the meeting software in use, the microphone volume may be reduced each time the control button is pressed during the call. If the volume has been turned down, it can be restored by increasing the microphone volume on the device that you are using.
Depending on the model of conversion connector used, it may result in a lower microphone volume. Either try using a different conversion connector or connect to a device that does not require such a connector, then check the microphone volume.
If the product is connected to an unsupported device, use of the microphone may not be possible.
Can the earhooks be bent?
The earhooks cannot be angled freely.
Please be careful not to apply force when attaching the earhooks, as it may damage them.
Is it CTIA standard?
The plug is CTIA standard.
Can the supplied accessory (tail chip for nwm WIRED and cord clip) be purchased separately?
The accessory is not available for purchase separately.
